18 MarWhat’s missing?
Lying in bed tonight I was thinking about my Twitter stream (yes, I know that’s weird) and asked myself “what’s missing?”
I didn’t mean “what’s missing from the service?” I meant “what’s missing from my use of it?”
Today I asked a question about car seats and received a reply from three blogger moms that I follow within five minutes. The responses were useful and nearly instantaneous. Amazing! Amazing and yet this happens every day on Twitter. And to be fair, it happened on Facebook too when I got advice on the same topic from some moms that I know offline and stay up with via Facebook. Since Facebook is still a sort of a closed system and the ladies aren’t really promoting themselves, I’m not going to list them here.
All of this gets me thinking. Everyday.
What’s most amazing to me about platforms like Twitter is that I’m meeting intelligent, funny and talented people whom I would likely never meet otherwise. Very often these people are very apt to provide assistance in their areas of interest or expertise.
The service is also transforming the application of customer-centric service, primarily for companies that do not have a brick and mortar business model. Tonight I sent this tweet to Timebridge and received a reply within the hour (after hours).
I’m learning a lot on Twitter every day; about a variety of topics of interest to me: tech trends, mobile computing, location-based shifts taking place in the social media space, web design, festivals I should be going to and a whole barrage of things that lift my skirt. I’m connecting with a real community and even learning a few things about human interactions. And I share the best of this stuff out to those following me.
What sorts of experiences have you had like this? Leave a comment on the blog to add to this discussion.
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